Did you know that 76% of employees are looking for career growth opportunities?


By Mel Osborne

16th December 2019

According to ClearCompany, 76 percent of employees are looking for career growth opportunities. These opportunities show clear investment by the company in the employees.  As a result, this translates into the employee wanting to work harder for the company and increases the desire for more learning in the future.

Pretty much everyone who knows me, and has worked with me, knows that I’m passionate about training and development. It’s a big thing – making sure that your teams have all the knowledge to do their jobs, but also to think about what they want to do in the future, and what they might need to know about to achieve their goals.

If you get training right, you can engage a room of people, empower them and learn a lot about them too. It’s not just about imparting information, it’s about knowing your audience, delivery, pitch. Get it wrong, you bore people, you lose the room, and it can descend in to chaos! I’ve been there. It’s not a fun place to be.

For me, training is about helping people. Working with them to deliver information around a given subject. It should be ongoing, and evolving to meet the needs of the people, the business, the wider business… Working in Psyon, I’ve not only written and delivered training, but I’ve arranged wider sessions, which are delivered as lunch and learns. Shorter formats of training, that give lots of information delivered in a concise way. Hopefully people don’t just come for the free lunch, but are there for the opportunity to understand something they might not otherwise have a view of.

I don’t always deliver these sessions myself, I’m more of a facilitator, but it’s great to be able to go out to the Psyon teams and ask them ‘what do you want to know about’, then source and arrange these. We’ve even had external parties come in and talk to us about products – which is amazing to be part of. That’s the benefit of having lots of people in Psyon who have contacts in the Group Risk Insurance industry!

Psyon takes training really seriously. It’s an integral part of who we are as a business, empowering our people through knowledge. It’s great to be part of a business that puts their employees first, and knows the importance of having a training programme that engages and develops people. When I think of our company values – Be Courageous; Feel Empowered; Dare to Innovate; Collaborate for success – our philosophy towards our people rings through each of these.

Top 3 tips for training:

  • Make it engaging
  • Be interactive
  • Listen!


Mel Osborne

Client Services Team Lead, Psyon

Find out more about Psyon’s values.